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Technology Stocks : CONVERGYS CORPORATION (NYSE: CVG) -- Ignore unavailable to you. Want to Upgrade?

To: ALTERN8 who wrote (98)	7/12/1999 2:49:00 PM
From: Carey Thompson	Respond to of 135

Pfizer Selects Convergys to Provide Employee Service Center Company Press Release biz.yahoo.com CINCINNATI--(BUSINESS WIRE)--July 12, 1999--Convergys(SM) Corporation was selected to provide an outsourced employee service center for Pfizer Inc., one of the world's leading pharmaceutical companies. Under the terms of the five-year agreement, Convergys will provide health and welfare benefit and personal data administrative services for about 14,000 active and newly hired Pfizer employees. Convergys will support Pfizer employees in the United States by servicing eligibility requirements, changes to personal information, changes in benefits resulting from life event status changes, and basic payroll functionality, such as the processing of federal and state tax withholding forms. All US-based new hires at Pfizer will call the employee service center to provide the personal information to initiate their payroll and benefit elections. The Convergys employee service center will simplify many processes for Pfizer and for its employees. For example, Pfizer employees can make a wide assortment of changes related to life event status changes - such as marriage or the birth of a child - with a single phone call. Employees can call the same number to inquire about their eligibility for benefits, to make changes to personal data or to check the status of their recently submitted tax withholding forms. Employees have options to order personalized benefit and payroll statements through Convergys Interactive Voice Response system, or speak to a representative. The caller information is transmitted seamlessly to the representative's desktop via Computer Telephony Integration (CTI). All information collected by the employee service center is electronically integrated directly into Pfizer's human resource information system (HRIS). Because Pfizer is committed to excellence in its benefits administration, the company sought a vendor with demonstrated flexibility to meet its needs. Pfizer (NYSE: PFE - news ) selected Convergys for its recognized expertise and extensive resources that allow quick ramp-ups to meet Pfizer's seasonal demands for supporting open enrollment in benefits programs in a manner that's cost-effective throughout the year. ''It's a win-win situation as we partner with Pfizer, enabling both them and us to focus on our core competency,'' said Dave Dougherty, president of Convergys Customer Management Group. ''With Convergys providing its employee care support, Pfizer can continue to concentrate on delivering exceptional health care products, knowing that its employees are receiving the best care possible.'' ABOUT CONVERGYS Convergys Corporation (NYSE: CVG - news ) is the global leader in providing outsourced, integrated, customer care, employee care, and billing services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage. Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million client contacts each day. Convergys serves the top companies in a wide range of industries, including communications, technology, cable and broadband services, consumer products, financial services, utilities, human resources and benefits administration, healthcare, hospitality, and direct response. Headquartered in Cincinnati, Ohio, Convergys employs over 33,000 people in its 32 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys is online at www.convergys.com Convergys is pronounced: kun VER jis Convergys and the Convergys logo are service marks of Convergys Corporation. Contact: Convergys Public Relations Renea Morris, 513/723-3334 or 888/284-9900 news@convergys.com or Edelman Worldwide Chris Perry, 312/240-2688 cperry@edelman.com

To: ALTERN8 who wrote (98)	8/2/1999 5:03:00 PM
From: Carey Thompson	Read Replies (1) \| Respond to of 135

Although this related to an existing contract, here is some real good / profitable news. Monday August 2, 3:39 pm Eastern Time Company Press Release Convergys and AT&T Wireless Services Sign $1 Billion Billing Services Agreement CINCINNATI--(BUSINESS WIRE)--Aug. 2, 1999--Convergys Corporation today announced an agreement has been reached with AT&T Wireless Services (AWS) to extend the term of the current billing services contract with revenues expected to be $1 billion. This agreement extends the existing contract into the year 2004 and replaces the current agreement, which was to expire in 2001. Convergys has been providing AWS and predecessor, McCaw Cellular Communications, Inc., with customer care and billing services for 16 years, a period during which they grew from zero subscribers to one of the largest wireless providers in the United States. As a pioneer in the wireless market, Convergys utilized its software to bill the first cellular telephone call in the United States in 1983, and now has applications which routinely produce more than one million bills per day. Convergys solutions enable clients to offer their customers the option of a single bill for a wide variety of integrated communications services delivered either by mail or electronically via the Internet. They also provide message management, service provisioning, accounts management, and real-time access to service order processing and customer information. ''We strongly value this new contract with AT&T Wireless Services because it reflects a solid, 16-year customer relationship that has expanded and diversified to meet increasingly competitive market conditions,'' said Bob Marino, president of Convergys Information Management Group. ''It also demonstrates confidence in our ability to combine outsourced customer care and billing solutions with our state-of-the-art technology and experience to add value to every level of the customer relationship.'' ABOUT AT&T WIRELESS SERVICES AT&T Wireless Services operates the largest digital wireless network in North America, providing wireless voice, data, and aviation communications services. At the end of the first quarter, 1999, AT&T Wireless had more than 10 million total wireless customers, including 7.6 million Digital PCS customers. AT&T Wireless is a wholly owned subsidiary of AT&T Corp. (NYSE:T - news), a world leader in telecommunications services and technology. ABOUT CONVERGYS Convergys Corporation(SM) is the global leader in providing outsourced, integrated, customer care and billing services, bringing together world-class resources and expertise to help clients transform customer relationships into a competitive advantage. Convergys software produces more than one million bills each day, and Convergys call centers handle more than one million customer contacts each day. Convergys is on online at www.convergys.com Convergys (NYSE:CVG - news) serves the top companies in a wide range of industries, including communications, technology, cable and broadband services, consumer products, financial services, utilities, healthcare, hospitality, and direct response. Headquartered in Cincinnati, Ohio, Convergys employs over 33,000 people at its 32 call centers and in its data centers and other offices in the United States, Canada, and Europe. Convergys is pronounced: ''kun VER jis.'' Convergys and the Convergys logo are service marks of Convergys Corporation. Contact: Convergys Public Relations John Pratt, 513/723-3333 or 888/284-9900 news@convergys.com or Edelman Worldwide Chris Perry, 312/240-2688 cperry@edelman.com ----------------------------------------------------------------------Copyright © 1999 Business Wire.