Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: David Kuspa who wrote (12653)	7/7/1999 2:15:00 AM
From: jtech	Respond to of 16892

Ive used Datek for hundreds of trades and I never had a complaint until last week. Well they made it right today. Thanks Datek! I appreciate the opportunity to respond to your e-mail. As per our conversation, your trade of TRIH will be adjusted to a price of 13 1/8. The original execution price was 12 5/16. This adjustment will be made within the next 24 hours. Datek Online strives for continued customer satisfaction. Tim Richter, the Senior Vice President of Customer Support, viewed your inquiry on the Silicon Investor and further reviewed this issue. If at anytime you feel that an issue has not been resolved to your satisfaction, please contact the trading inquiries department directly at extension 4000 and a representative will work with you in order to find a reasonable and fair solution to your inquiry.