SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : LAST MILE TECHNOLOGIES - Let's Discuss Them Here -- Ignore unavailable to you. Want to Upgrade?


To: RTev who wrote (4512)7/7/1999 10:59:00 PM
From: ftth  Respond to of 12823
 
Simply put, these services are STILL not ready for prime time. They will not "cross the chasm" until they are.

"It's a recreational service...we don't guarantee 'on' time" is what 2 @HOME tech support people told me today.

Hmmm, seems that "contradicts" the "always on" claims that headline all their marketing junk.

They've gotta stop with the lame excuses and put up or shut up. I suggest the latter since they obviously can't deliver on the former.

Most of all, they've got to VOLUNTARILY give fair and equitable credits. To have to argue through several layers of people for 45 minutes (mostly hold time) is beyond ridiculous.

None of this will happen, of course, because they've got the "monopoly disease."