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Non-Tech : E.Schwab problems -- Ignore unavailable to you. Want to Upgrade?

To: Bill Martin who wrote (584)	7/11/1999 2:47:00 AM
From: Judy	Respond to of 1401

Haven't received mine yet. Please keep us advised and thanks for posting. I agree with you that it is wrong and would justify some sort of action. JM

To: Bill Martin who wrote (584)	7/11/1999 2:17:00 PM
From: Kevin Hay	Respond to of 1401

Before I started with Schwab, many years ago, I read through their agreement and had several things highlited to ask about. When I did ask, the pr people had apparantly not read it, and confidently said blah, blah..., what I wanted to hear... The schwab contract is definitely written to cover their ass, not the customer -- as you'd expect I suppose. I've been shopping around and am considering wall street access or eTrade as possible alternatives. I'd be very interested in what Schwab's reply to you is, though I wouldn't expect one in writing if I were you. -KH