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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: mr.mark who wrote (4387)	7/12/1999 1:01:00 AM
From: H Peterson	Read Replies (1) \| Respond to of 110631

>>I'd like to comment on your remark that "they got mad and ordered a new computer from Gateway." that's incredible, given the level of tech help they seem to have received from that manufacturer. and not to pick on your b-i-l, but what a bummer reason to buy a new system... "getting mad". <g3><< Mark...we as a family (4 of us) have had 5 Gateway Computers. Never in 5 years have we had one problem until now. They were thinking about updating their computer anyway. The problem they are having is wierd. They signed up for the internet through their ISP. We got connected and IE would come up but could not get any address(URL) to work. The ISP rep came out and had them reload WIN95. It then worked for 2 days and then stopped. It was at that time they called Gateway. They were always friendly and tried to help. It's just that everytime they called back they would get a different rep. I'm sure each one had a different idea what was the problem. It was at that time they decided it would be best to just order another one since they were thinking about it anyway. It's just that they want the other one up and running so they can give it to their kid when he goes to college. I like Gateways as much as you like Netscape. I have been very satisfied with my 2 Gateways and highly recommend them to anyone.