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Gold/Mining/Energy : Daytrading Canadian stocks in Realtime -- Ignore unavailable to you. Want to Upgrade?

To: keith massey who wrote (19111)	7/13/1999 5:38:00 PM
From: WhatsUpWithThat	Read Replies (1) \| Respond to of 62348

Now that it's after hours, can I re-open the "which broker's the best" polling booth? There was some conversation a while back on this, but - as with my own - the intervening time may have changed some opinions. Personally, I'm getting totally burned with ETrade. The time it takes to open* an order on the NAS especially is getting ridiculous: though one went through almost immediately today, over the past week the average has been over 5 minutes just to open the order! And then to get a report back can be up to 30 minutes after that (they seem to be placing more US orders through another broker, so the whole process is manual and can introduce significant delays). ASE orders I'm used to being very slow. TSE seems best because I guess it is the most automatic, but even there it has been taking some time to open orders. Plus, I've had reason to call about a couple of problems lately with orders, and in each case I get the impression they think I'm trying to pull a fast one on them, trying to get away with something. Which is not how you should be making your customers feel. I've done 350 or so trades over the past 6 months, so while I'm hardly their most important customer, they've made their pound of flesh from me! Plus, I've found their commission calculations to be very error prone; I check each one and it's saved me a significant amount of money, especially anything to do with ASE trades (and those manual NAS trades I mentioned). So, all in all, I'm looking for someone new. Although I like the convenience of Web-based trading, I'm open to a phone-based broker if I get better service! If this is better taken off-line, I'd appreciate PMs. If it seems a good time to re-compare experiences on the thread, great! Thks WUWT