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To: Carole Olkowski who wrote (2236)	7/16/1999 2:18:00 PM
From: Augustus Gloop	Read Replies (1) \| Respond to of 2358

Are options coming anytime soon?

To: Carole Olkowski who wrote (2236)	7/16/1999 2:20:00 PM
From: Carole Olkowski	Read Replies (1) \| Respond to of 2358

Explosion shuts down phones in Toronto WebPosted Fri Jul 16 14:15:25 1999 TORONTO - Phones stopped ringing in several major cities in Canada on Friday after an explosion caused a major system failure at a Bell Canada building in Toronto. ATMs knocked out, TSE trading interrupted The failure knocked out phone lines, most cell phones, internet services and bank machines in downtown Toronto. Cantel and digital cell phones appear to be working. Police report 911 emergency systems are working, but the police are urging people to use these systems only for real emergencies. The failure was caused by an explosion on the fourth floor at the downtown bell centre at around 8:00 am. One person was reportedly injured. Immediately after the explosion, battery powered backup systems kicked in. But they ran out of power a few hours later. The Toronto Stock Exchange is back up and running after it suspended trading briefly but brokerages are having trouble communicating. Phone systems in Ottawa and Montreal and as far away as Halifax and Vancouver have also been affected as calls that normally routed through Toronto are rerouted through other cities. Bell Canada says it hopes to have services restored by midafternoon. NEWS SEARCH: FROM: TO: A U D I O: Latest Newscast from CBC Radio M O R E : C A N A D A Air quality warning for Southern Ontario Striking Nfld. loggers set up blockade Judge reserves decision in Sask. Lord's Prayer hearing Farmers block Trans-Canada to protest aid package Alberta hog farmers have aid plan Cod fishery ends Friday at midnight Saskatchewan nurses torn over new contract Mtl. Jewish community reacts to Holocaust compensation Barbecue season interrupted with health warning News \| Indepth \| Business \| Sports \| Weather \| Arts \| CBC.ca FEEDBACK \| SEARCH \| DIGEST Copyright ¸ 1999 CBC All Rights Reserved

To: Carole Olkowski who wrote (2236)	7/16/1999 2:26:00 PM
From: maileg	Read Replies (1) \| Respond to of 2358

>> I expect everything to return to normal on Monday.>> ...and I expected to have real time quotes today. Oh well, so much for expectations. But seriously, is it feasible to suggest that NAQ work some sort of arrangement out with another provider who could handle your clients on days such as this? Some sort of backup? The service has been so reliable lately that I haven't sought out my own backup, but clearly having something available for these rare occurrences would be a great help. I've been very satisfied with RT Trader for the past many many months, after having stuck through since the beta days. Darci