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Non-Tech : MB TRADING -- Ignore unavailable to you. Want to Upgrade?

To: wily who wrote (5129)	7/19/1999 11:41:00 AM
From: wily	Read Replies (1) \| Respond to of 7382

Just talked to Tom at Nasdaq Trading and Market Services 202/728-8477 He says the trade-reporting delay during the open and at peak times has been going on for about a month. The bottleneck exists in the Nasdaq host processors and they expect a fix to be done sometime in September. He also says, and I am not perfectly clear on this, that once that is done there will still be a bottleneck downstream from the host processors for specific vendors, depending on whether they have upgraded their feed line to Nasdaq. Something about Nasdaq encouraging them to do this but haven't required it yet. Someone more technically enabled could call and get the story better than me. I also encouraged him to have Nasdaq make a press release with the particulars and he said that such a thing was in the works but they were working on "clearances". w

To: wily who wrote (5129)	7/19/1999 3:01:00 PM
From: -	Read Replies (1) \| Respond to of 7382

I just reached the MBT guys about what happened this morning. Townsend Analystics operates some of the price servers which feed them (and many other firms - which explains the reports here that other firms were down), and they encountered some kind of database issue this morning which corrupted MBT's permissioning servers. Soon after the open, MBT was dealing with 3 of 4 of their price servers being non-functional, and they were working feverishly to try to figure it out. Some users stayed logged on & trading through it all, operating off the one remaining functioning price server (I was fine, for example, until I logged out of RTIII to reset). The good news is they did determine exactly what happened with the database to cause this, and are confident that it has been fixed so it can't happen again. I'd say they handed it pretty smoothly and competently, which is typical for MBT. Never fun being down, but it's good to know they're on the ball when it happens. It is a vast difference from a firm like ETrade, where this sort of thing happens routinely, you can't get information, and they do not appear to be that concerned about it. The other thing to note about MBT is, when this sort of rare downtime event happens, they maintain a staff of brokers who you can reach to place buy and sell orders, as long as you have a backup source for quotes/charts, like QCharts. Many (most) daytrading brokers will only allow you to close a position, if you can reach them. Back up and trading, RTIII rock-solid for several hours now! -Steve