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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: WaveSeeker who wrote (3026)	7/21/1999 10:48:00 AM
From: Francis Ou	Respond to of 17977

That is odd. I thought you could apply real-time NYSE, AMEX and NASDAQ quotes online. I know I did. Only OPRA and futures exchanges need hard copies.

To: WaveSeeker who wrote (3026)	7/21/1999 11:36:00 AM
From: Steve Fancy	Read Replies (1) \| Respond to of 17977

It amazes me the stories I have seen from folks trying to get Qcharts to take their money. It suggests to me how bad things are from a service standpoint. I know the process only takes a week to 10 days at most, so you may want to really start bending their ear. A note posted directly to Gibbons or Chris Cooper may expedite the process. Good luck. As much as I like the Qcharts package, I am starting to evaluate other vendors again. If I can find software even half as functional providing reliable options data I'll be further ahead, even if it costs a little more. sf

To: WaveSeeker who wrote (3026)	7/21/1999 12:12:00 PM
From: Gibbons Burke	Respond to of 17977

WaveSeeker wrote: "I've been a subscriber for over 8 weeks, and I still haven't been approved for real-time NYSE quotes (sent in the exchange agreement when I signed up). I know that ESignal and others typically turn these around in a few days or less." Please send an email to qcharts@quote.com with your Quote.com user ID and any other pertinent information so we can track this down. We have a same-day turnaround on these - and with the NYSE you can sign up instantly online. Either we didn't get your exchange agreement or something else is wrong, but we would like to fix the situation. -- Gibbons