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To: Tom Ardnij who wrote (4167)	7/21/1999 10:30:00 PM
From: Mike Buckley	Respond to of 54805

Tom, You asked if the front office is in a tornado. Heck if I know, as the following link to my post about that in Rainier's new folder explains: Message 10478956 As for the CNET article, I'm really disappointed. CNET is usually a good news source and is the place I frequent most often for general high-tech news. Sadly though, the article sez Siebel is a customer service and call-center provider, completely failing to mention that their biggest strength is in sales force automation. Lousy journalism. I haven't had the chance to study the earnings report or listen to the conference call yet. I will mention that one less than stellar issue is that the licensing revenue is a smaller percentage of total revenue. Even so, no company issues a perfect earnings report -- including the Q -- and I'm happy to be a long-term Siebel shareholder. I'll get back to you and others after I've had time to study stuff, though it might be as late as this weekend. --Mike Buckley