To: Art Bechhoefer who wrote (1052 ) 8/9/1999 11:18:00 PM From: Rob Terrell Read Replies (1) | Respond to of 1412
NAPERVILLE, Ill., Aug. 9 /PRNewswire/ -- Spyglass Inc. (NASDAQ:SPYG) announced today that it has completed the rollout of a mobile handheld application to help improve productivity among Stanford University's housing maintenance workers. The application combines work-order processing, dispatching and back-end server updating for labor and materials utilized by the Housing and Dining Services maintenance staff. Stanford will use Spyglass' mobile system to help create a paper-free, time-efficient work system. (Photo: newscom.com ) Spyglass' solution is an application that electronically retrieves and updates work orders that are then delivered to a handheld computing device. At the beginning of their shift, housing maintenance service personnel pick up their docked mobile device containing their specific work orders for the day. After they perform their work, they dock the unit. Docking the unit triggers updates to the back-end systems with the completed work orders, including labor and materials required. New work orders for the next shift are then downloaded to the device. "In Stanford student housing, we wanted to have a work order tracking and service delivery system for repairs that was state-of-the-art," said Rodger Whitney, Stanford's director of student housing services. "We utilized Spyglass' services because of their proven expertise in providing mobile data solutions for handheld computers. Their implementation of this handheld application will allow our maintenance workers to more efficiently perform their duties," added Barry Reuter, housing's information systems project manager overseeing the development of the new technology. Spyglass' mobile solution eliminates unneeded steps, such as filing paperwork, and makes planning easier. The application was specifically designed to match the business practices and natural work flows of the Housing and Dining Services staff. Ultimately this systematic approach improves productivity, both by making decision-making and planning easier and by cutting down on the unnecessary steps associated with receiving and filling orders. "We are moving into an era when widespread use of mobile devices on the job will create more efficient work environments," said Ray Rischpater, Spyglass director of software engineering. "For instance, for student housing at Stanford, we created a mobile application that will allow staff to electronically receive and update mission-critical data posted on a back-end server. With solutions such as these, the unnecessary overload of paperwork will soon be a thing of the past -- and that is just the beginning of how mobile data solutions will continue to change the way jobs are performed on a day-to-day basis." About Spyglass Inc. Spyglass provides Internet expertise, software and services for making devices work with the Web. Particularly active in the interactive television and mobile data markets, Spyglass solutions are used by market-leading companies including GTE, General Instrument, Microsoft, Motorola, NEC, Nokia, Sony, Thomson Consumer Electronics (RCA) and Xerox. Spyglass headquarters are located at 1240 East Diehl Rd., Naperville, Ill., 60563; phone: 630-245-6512; fax: 630-245-6693; press email inquiries: aingalls@spyglass.com; Web site:spyglass.com