To: wbASSETt who wrote (11437 ) 8/12/1999 2:29:00 PM From: Bipin Prasad Respond to of 19080
PENN MUTUAL CHOOSES ORACLE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) Software Oracle Sales Compensation to Support Penn Mutual's Strategic Direction of Delivering Value to Its Producers REDWOOD SHORES, Calif., Aug. 9 /PRNewswire/ -- Oracle Corp. (Nasdaq: ORCL), the number one choice for e-business, today announced that The Penn Mutual Life Insurance Company, the nation's second oldest mutual life insurer, has selected Oracle Sales Compensation to help support its distribution channel of professional agents and financial advisors. Penn Mutual selected Oracle Sales Compensation, a component of the Oracle Customer Relationship Management (CRM) 3i suite, based on the product's functionality and maturity. In the highly competitive insurance industry, the ability to motivate and compensate producers is a key factor in increasing revenue and market share. As part of its Producer Value Commitment, Penn Mutual has decided to implement this strategic compensation solution to enhance its producers' ability to track compensation and strengthen its ability to stay competitive in the compensation options that it offers. After evaluating several competing solutions, Penn Mutual determined that Oracle Sales Compensation provided the superior reporting, flexibility and ease of use necessary to support a large network of producers. Additionally, Penn Mutual cited Oracle Sales Compensation's Internet architecture as an important factor because it will help position the company for the future. "What differentiates Penn Mutual from other life insurance carriers is our strong commitment to deliver our products and services in way that makes it easy for producers to do business with us," said Susan Kozik, Penn Mutual's senior vice president and chief technology officer. "Oracle Sales Compensation will enable producers to clearly track their compensation against sales goals and other key motivational rewards. Other value-added services such as the ability to track continuing education programs, adds real value to producers and, in turn, makes Penn Mutual a beneficial company to work with." Oracle Sales Compensation will also provide Penn Mutual with key sales information about its products and promotions on a real-time basis, which will help the company to be even more responsive to its producers' needs. Additionally, Penn Mutual's field managers will have the ability to more easily track the performance of their producers. "Our Sales and Marketing team is very excited about this new system," added Larry Mast, executive vice president and chief marketing officer. "All of the information they need will be at their fingertips, which will help them to work more productively." "Penn Mutual is ahead of their competition in recognizing the importance of providing their producers with the tools they need to be effective," said Mark Barrenechea, senior vice president, CRM Product Division, Oracle Corp. "The strategic use of Oracle Sales Compensation will enable them to effectively grow their business by providing critical information that will help producers sell more products." Oracle Customer Relationship Management Applications Oracle Sales Compensation is a component of Oracle CRM 3i, which offers a complete suite of integrated front office products, including solutions for marketing, sales and service, and delivery channels such as call center and electronic commerce. Oracle's customer relationship management applications leverage Oracle database, tools and integration with back-end ERP applications to provide comprehensive customer intelligence. The integrated solution provides a 360-degree view of all customer interactions, whether they occur through direct sales contact, customer access over the web, through a call center or indirectly through partner channels. Oracle Corporation is the world's leading supplier of software for information management, and the world's second largest software company. With annual revenues of more than $8.8 billion, the company offers its database, application server, tools and application products, along with related consulting, education and support services, in more than 145 countries around the world. For more information about Oracle, please call 650-506-7000. Oracle's World Wide Web is (URL) oracle.com .