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To: Jeffrey Lee who wrote (19371)8/11/1999 1:56:00 PM
From: AlienTech  Read Replies (1) | Respond to of 43080
 
MCI WorldCom outage cripples Chicago Board of Trade
John Rendleman, ZDNet

Transmission interruptions on MCI WorldCom's backbone data network are disrupting business for up to a third of the carrier's business customers, company officials said today.

The difficulty began late last week during an upgrade of transmission software, and the outages have been especially troublesome for banks operating automatic teller machines that require data connectivity to operate, as well as financial and commodity trading firms, which also rely heavily on timely data delivery.

At the Chicago Board of Trade, transactions will resume today at 2:15 p.m. on the Board's Project A network, according to officials. Trading was suspended at 9:21 p.m. on August 5.

The interruption prompted an angry letter from Board President Thomas Donovan to board members in which Donovan said, "This latest problem with MCI WorldCom comes despite numerous past assurances from [MCI WorldCom officials] for improved Project A service."

A 'meltdown'

According to Donavan, MCI's own top operations executive in charge of running the network called the outages a total "meltdown of the network."

The outages also followed by two days a meeting with MCI WorldCom in which Donovan "expressed my extreme concern and displeasure with the unsatisfactory quality of service that they have been providing," according to the letter.

The outage cut off all transmission to Board Project A workstations outside of the board's main building, prompting board officials to develop contingency plans for future outages and initiate plans to seek redress from MCI WorldCom, said board officials.

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