America Online – 12 August Growth: Overweight (07-Mar-1995) Income & Growth: Overweight (07-Mar-1995) Capital Appreciation: In Line (28-Jan-1999) Market Analysis; Technical Rating: Below Average (21-May-1999) **The views expressed are those of the macro department and do not necessarily coincide with those of the Fundamental analyst. For full investment opinion definitions, see footnotes. Investment Highlights: · Over the past week we have discussed with AOL management several of the challenges facing the company, including pricing pressure in the access business (from Microsoft, et al), international subscriber growth, and the roll-out of DSL and other broadband capabilities. We continue to believe that these are real challenges-the next 18 months won't be a walk in the park-but we believe AOL will work its way through them. · We are maintaining our Buy/Buy rating. We continue to believe that a confluence of catalysts in the fall (q4 is a strong seasonal quarter for traffic, advertising, and commerce) will bring a change in investor sentiment toward AOL and the rest of the leading Internet stocks, driving them significantly higher by the end of the year. · AOL's stock still has a vertiginous P/E: around 100X C2000E EPS (our official C2000 estimate is $0.72; if the company's momentum continues, we think it might be able to generate $0.90 or so). The company's long-term earnings growth rate is also high, however (50%-75%, in our estimation), and the stock's P/E-to-Growth multiple (around 1.5X) is actually among the lowest of comparable industry leaders. Bulletin United States Internet \ Electronic Commerce 12 August 1999 Henry Blodget First Vice President America Online AOL…Maintaining Top Rating BUY Long Term BUY Reason for Report: Update/Review of Thesis and Issues Merrill Lynch & Co. Global Securities Research & Economics Group Global Fundamental Equity Research Department RC#10122449 Stock Performance 0 20 40 60 80 100 120 140 160 0.00 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.10 0.11 0.12 1996 1997 1998 1999 America Online Rel to S&P Composite Index (500) (Right Scale) 2 In the past few months, we have articulated concerns about potential pressures on AOL's business, with the most important being changes in the pricing of dial-up internet access. Most of these concerns have always surrounded AOL, but they have intensified of late with the advent of bundled PC-and-access plans, free access in Europe and U.S., and hints by Microsoft that-with regard to access pricing-it has not yet begun to fight. We will continue to be vigilant about these issues, as they remain potentially serious ones for the stock price if not the company (AOL must continue to exceed Street estimates for the stock to appreciate significantly). With the seasonally strong fourth quarter approaching, however, and AOL's business momentum still strong, we are maintaining our top rating on the stock. Access Pricing. Our concern with regard to changes in the access pricing model is not that AOL will be put out of business-it is simply that the new pricing plans will cannibalize some subscribers who would otherwise have signed up for the premium-priced AOL service at $21.95 and, therefore, will reduce any upside to current Street forecasts (in a serious scenario, obviously, successful price competition would cause us to cut our estimates). According to management, the new “free PC with rebate” offers, in which the company is offering a $400 rebate on the cost of the PC in exchange for a three-year subscription to CompuServe, have been very successful thus far (CompuServe will likely log the strongest growth this quarter that it has had since AOL acquired it). Importantly, however, management does not believe that the new subscribers to CompuServe are subscribers that would otherwise have signed up for AOL-or, at least, that it is too early too tell. Management bases this opinion on the fact that growth of the AOL service remains similar to the growth at this point last year. AOL continues to believe-and we mostly concur-that the new “value-based” access plans, which are sold on price, will appeal mainly to the 20%-25% of consumers who tend to buy on price rather than brand. AOL continues to believe that this segment is made up of those that would choose the low-priced local ISP over AOL or, until now, could not afford the combined cost of a PC and access. Since the AOL premium service has approximately 50% of the market, this leaves plenty of room for the company to go after the value segment with its flanker brands without threatening the growth or profitability of its flagship service. Our only concern about this thesis is that there is likely a certain difference in price that would cause even the most ardent brand buyers to begin buying cheaper brands-if, say, AOL remained at $21.95 and a Microsoft/Yahoo!/AT&T/Excite@Home quality service were suddenly offered entirely free (Qwest, for example, just offered free dial-up internet access with the purchase of 250 long-distance minutes for $25; although this access is obviously not free, it is not inconceivable that ultimately such plans will actually be offered free, especially for the short term). As a result, we believe that investors should remain wary of what Microsoft, et al, are up to and continue checking with AOL management to make sure that the growth of both the premium service and the flanker brands remains strong. Bottom line. We believe AOL remains by far the most powerful company in the B2C internet industry. The company is diversifying its revenue streams (when Netscape's software business is included in the calculation, access is now about 65% of revenue; excluding the software business, it is about 75%), and even if subscriber growth is flat this year over last year (which we expect it to be), the company will still add more subscribers this quarter than all of its competitors combined. In our opinion, the catalysts of Q4-strong traffic, advertising, and commerce-should bring renewed enthusiasm to the internet sector when investors return from their vacations in the fall, and we believe that the leading companies, including AOL, will benefit disproportionately from this. We will stay in close touch with the company about the access issue and other issues over the next six months. [AOL] MLPF&S was a manager of the most recent public offering of securities of this company within the last three years. Opinion Key [X-a-b-c]: Investment Risk Rating(X): A - Low, B - Average, C - Above Average, D - High. Appreciation Potential Rating (a: Int. Term - 0-12 mo.; b: Long Term - >1 yr.): 1 - Buy, 2 - Accumulate, 3 - Neutral, 4 -Reduce, 5 - Sell, 6 - No Rating. Income Rating(c): 7 - Same/Higher, 8 - Same/Lower, 9 - No Cash Dividend. Copyright 1999 Merrill Lynch, Pierce, Fenner & Smith Incorporated (MLPF&S). This report has been issued and approved for publication in the United Kingdom by Merrill Lynch, Pierce, Fenner & Smith Limited, which is regulated by SFA, and has been considered and issued in Australia by Merrill Lynch Equities (Australia) Limited (ACN 006 276 795), a licensed securities dealer under the Australian Corporations Law. The information herein was obtained from various sources; we do not guarantee its accuracy or completeness. Additional information available. 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