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To: DownSouth who wrote (27700)8/17/1999 7:20:00 PM
From: Techplayer  Read Replies (2) | Respond to of 77400
 
downsouth, These are the same engineers that are doing this all over the world (from the old Cascade communication). If the wcom people do not follow the directions on the upgrade, how is this LU's fault? LU is with the program. It is WCOM that seems to be having the trouble, from integration to support to PR to admitting fault.

Brian



To: DownSouth who wrote (27700)8/18/1999 12:14:00 AM
From: Techplayer  Read Replies (2) | Respond to of 77400
 
Downsouth, interesting insight from another board...This sounds very accurate, but I did not write it..

"My sources tell me that LU (Cascade) engineers are convinced that the central problem which led to the Wcom network outage was the fact that Wcom messed up their database prior to the upgrade. Furthermore, Wcom then chose to ignore Lucent's strong and repeated warnings to sync up their database. Apparently, the high CPU utilization was reproduced at Lucent by introducing the identical database problems that Wcom had introduced into their network prior to their upgrade.

No wonder Lucent has not accepted blame for this. Assuming that this is in fact how Lucent feels (that it was actually Wcom's fault), how should they respond in the press?"