To: Rande Is who wrote (11380 ) 8/31/1999 10:06:00 AM From: Rande Is Read Replies (3) | Respond to of 57584
On GMGC From Edgars. . . [mostly interested in the swing] General Magic, Inc. (the "Company") develops and markets voice-enabled services that provide voice access over the telephone to information that is stored on computer networks, including Web sites. The Company's services are designed to make it easy and convenient for subscribers to access and act on their personal and business information. The Company's primary offerings are the Portico(TM) virtual assistant service, private-label versions of the Portico service provided by telecommunication carriers to their customers, the myTalk(TM) free email service, and services that provide voice access to Web content over the phone. One of the Company's core technology assets is the magicTalk(TM) voice user interface, used in all of these offerings. The Company hosts voice-enabled services in its network operations center, located in Sunnyvale, California. The Portico service provides many of the services of a human assistant on an around-the-clock basis. Subscribers who today are principally mobile professionals may access voice mail, email, calendar, address book, company news and stock quotes from any telephone or, using a standard Web browser, from any personal computer. When accessing the Portico service over the telephone, subscribers interact with magicTalk, a personality-rich natural language voice user interface. With magicTalk, the user doesn't need to remember special voice commands or navigate lengthy push-button menus. The virtual assistant recognizes a full range of conversational commands, from "Call John Smith" to "Would you please call John Smith at home." The Company distributes the Portico virtual assistant service through a nationwide network of resellers, as well as direct to consumers through signup on the Web. The Company is also working with telecommunication carriers to provide the service to their customers. In May 1999, BellSouth Mobility, Inc. announced its intention to begin a 3-4 month initial deployment of the Portico service in the Atlanta area. Initial deployment of the service is currently scheduled for the third quarter of 1999. Other telecommunications carriers are conducting trials of the Portico service, and we expect to host customized, private-label versions of the service for any additional carriers that elect to make the service commercially available to their customers. Voice enabling Web content continues to represent a growth opportunity for the Company. The Web offers a broad base of potential subscribers, including consumers who may find voice to be an easy way to keep in touch with their favorite Web content when away from home. In June 1999, the Company introduced myTalk, a free Internet email service. myTalk is the first Internet service to feature a natural language voice interface and allows users to access their email from any telephone and to navigate and reply to messages using their own spoken words. The myTalk service is also accessible through a standard Web browser. Users accessing myTalk will see banner ads during a myTalk Web site session and will hear short audio ads periodically during a telephone session. In June 1999, Excite@Home launched the Excite Voicemail service, a free, advertising-supported service that allows Excite users to receive voicemail and faxes in their Excite email accounts. It incorporates the Company's magicTalk voice user interface and operates in its network operations center. In 1998, the Company announced an agreement with Intuit(R) Inc. to voice enable certain features of Intuit's Quicken.com(TM) personal finance Web site. The growth of the Company's Portico business and market deployment of private-label versions of the service by telecommunications carriers has developed more slowly then the Company had anticipated. The Company does not expect a full commercial deployment by a telecommunications carrier in 1999. However, the Company does expect growth in its Internet business and therefore is evaluating the opportunities presented by its respective businesses. The Company is at an early stage of development in its strategy to develop and market voice-enabled services, and is subject to all of the risks inherent in the establishment of a new business enterprise. In order to succeed, the Company must, among other things, secure adequate financial and human resources to meet its requirements; generate sufficient subscription, advertisers and other revenues from its services to permit the Company to operate profitably; meet the challenges inherent in the timely development and deployment of complex technologies;establish and maintain relationships with telecommunications carriers, device manufacturers, Internet companies and other partners for resale, remarketing and distribution of its services; achieve market acceptance for its Portico service, myTalk service, and other voice-enabled services; expand its network operations center to timely accommodate any demand for its services; ensure that third-party developers timely develop, license, deliver and support technologies upon which the Company's services depend; respond effectively to competitive developments; and protect its intellectual property. Any failure to achieve these objectives could have a material adverse effect on the Company's business, operating results and financial condition.