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Technology Stocks : Voice-on-the-net (VON), VoIP, Internet (IP) Telephony -- Ignore unavailable to you. Want to Upgrade?


To: Kenneth E. De Paul who wrote (2838)9/3/1999 4:19:00 PM
From: Frank A. Coluccio  Read Replies (3) | Respond to of 3178
 
AMERITECH INTRODUCES INTERNET CALLER ID

Annie Lindstrom

Ameritech (Chicago) has introduced Internet Caller ID, a new service that lets
customers use the Internet and answer their phone calls simultaneously. It is
available to consumers in the Chicago metropolitan area and works with any
Internet service provider (ISP).

As with Caller ID, customers are notified of the incoming caller's name and
number. With Ameritech Internet Caller ID, a "pop-up" message on the
computer screen shows the caller's name and number. The customer then
decides how to handle each call with just a point and click of the computer's
mouse.

Customers have four choices:

• Answer the call, which automatically logs them off the Internet;

• Forward the call to voice mail, another local phone line or a cellular phone;

• Send a reply message that tells the caller to call back later or that they will get
a call back; and

• Ignore the call and call back when it's convenient.

According to Ameritech, there are 600,000 Internet customers in the Chicago
metropolitan area, and the need is growing for services similar to Internet Caller
ID. Industry analysts predict that one of four online households will have
Internet call waiting services by the end of 2000.

An Internet Caller ID log keeps a record of all the calls received. Ameritech
has a patent pending for the design of its services' pop-up message window.

The service costs $6.95 per month, including the cost of Busy Line Transfer,
which is needed to make the service work. The one-time activation fee of $5
will be waived for customers who order by Oct. 15.

A referral program lets customers send an e-mail greeting card to family or
friends to suggest that Internet Caller ID is a good solution when they are
online. If they sign up and stay with Internet Caller ID for three months, the
person who makes the referral automatically get one free month of service.