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To: Eric Wells who wrote (76702)9/6/1999 12:51:00 PM
From: Glenn D. Rudolph  Read Replies (1) | Respond to of 164684
 
September 6, 1999

COMPRESSED DATA

Seattle Weekly Writer Turns Tables on Amazon

By DAVID F. GALLAGHER

hen Amazon.com Inc. came under fire recently for publishing lists
of books and CD's popular with employees at major corporations,
the company, which is based in Seattle, said that its so-called
purchase circles were meant to be "fun and positive," not an invasion of
privacy.

That was all the inspiration that Mark D. Fefer
needed. Fefer, a writer for Seattle Weekly, an
alternative newspaper, decided it might be "really
fun" to find out which pages on the paper's World
Wide Web site were most popular with people
who work at Amazon. So he asked the paper's Webmaster to analyze visits to
the site from Net surfers with addresses at Amazon.com.

Fefer presented the results in last week's issue and on the Web site.

The article "How I 'Escaped' From Amazon.cult" -- a former employee's
biting account of his unhappy life as a customer service representative --
remains a popular read among Amazon employees a year and a half after it
was first posted on the Seattle Weekly site. Fefer also reported that Amazon
employees were frequent visitors to the newspaper's online help-wanted
section, and that they tended to use the site most in the early afternoon,
checking out restaurant reviews and horoscopes.

Fefer warned investors: "Amazon staffers are blowing your hard-earned
capital on a lot of midday Internet surfing and weekend planning!"

The point, Fefer said in an interview, was to have Amazon "find out a little
bit of what it feels like" to face such scrutiny.

Paul Capelli, an Amazon spokesman, said that his company had responded to
concerns about the purchase circles by enabling customers and companies to
stipulate that purchase data not be included in such lists. As for his own
company's employees, Capelli said that the Seattle Weekly report gave little
cause for worry.

After all, he said, if workers are surfing the Net in the early afternoon, they
are obviously not going out for long lunches.

"I don't find that alarming," he said, "I find that gratifying."