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Gold/Mining/Energy : Daytrading Canadian stocks in Realtime -- Ignore unavailable to you. Want to Upgrade?

To: Gerry R who wrote (21204)	9/7/1999 2:05:00 PM
From: Ward Nicholson	Read Replies (1) \| Respond to of 62348

Thanks for the update Gerry. I think it was clear from the start that the problem originated within the TSE. Why they didn't halt trading sooner is what bothers me.

To: Gerry R who wrote (21204)	9/7/1999 3:10:00 PM
From: The Osprey	Read Replies (2) \| Respond to of 62348

Gerry, Check MD on KTO.T and what is showing on the ticker.Still out of Sync IMHO and hard to tell which is right????I tend to believe MD is correct. The Osprey

To: Gerry R who wrote (21204)	9/8/1999 9:34:00 PM
From: Zeddie88	Read Replies (2) \| Respond to of 62348

Gerry, I've been having SEVERE download problems with CSW over the past two days and was wondering what light you can shed. I'm sure I'm not the only one experiencing these problems!! For your information, I have a PII 400Mhz computer with 128Mb of RAM and am running on a cable modem (minimum of 250kb/s download speed even during peak periods). 1. Tuesday, September 7th - download problems with realtime streaming VSE and Nasdaq quotes. At some points, the data was coming in 10-15 minutes behind i.e., actual time is, for example 3:00pm but realtime data is indicating that trades are going through at 2:50pm. 2. Tuesday, September 7th - download problems with graphs of stocks from Nasdaq. Charts would take 3-4 minutes to complete or, in some instances, would not complete at all leaving me with a blank gray background. Charts also would not update in realtime i.e., since more trades were being executed for stock "x", the realtime chart should have also have been updating - this was not happening so I not only had delayed data feeds from Nasdaq but also realtime charts that were static. Pretty hard to track stocks since all the data was "wrong!" 3. Tuesday, September 7th - incomplete downloading of data for realtime charts caused my computer to freeze twice neccesitating a hard reboot and 5 minutes of downtime. 4. Wednesday, September 8th - Realtime graphs very slow on Nasdaq and "deformed" (data did not appear to download 100%) looking. It had gotten to the point where 2 or 3 or 4 or 5 day charts were out of the question for fear that the system was going to crash again! 5. Wednesday, September 8th - In the early afternoon (1:00pm EST), it was almost impossible to "add" a new stock to my portfolio list. Download speeds almost at a crawl. 6. Wednesday, September 8th - THE KICKER!!! Nasdaq streaming data was 1 hour behind i.e., at 4:00pm EST, it was showing trades going through for 3:00pm EST. It was only after the market closed AND AFTER I HAD LOST $600 (because I did not realize that a stock had gone up and had come down even though the 1 hour delayed data was indicating to me that the stock was still going up!!) that the data starting catching up!!! I, and many of my SI friends, are now in the process of evaluating MyTrack as a replacement. Early evaluation results indicate that MyTrack is blazing fast compared to CSW or anything else that we have evaluated. Please give us the confidence to continue to subscribe to your product. Regards, Sue