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To: Mary Cluney who wrote (88134)9/11/1999 3:55:00 PM
From: Joseph Pareti  Respond to of 186894
 
>The reason why America Online succeeded
>where IBM, MSFT, AT&T could not

No AOL did not succeed elsewhere than in the mind of
those "investors" who since recently have been going to WallSt instead of Las Vegas.

AOL like the other cyber "distributors" (Amzn, yhoo and the like) are the "fireflies before the storm that all get stirred up". Fortunately Intel is another league, i.e. the large guys that "own" Internet (like C$CO, MSFT and IBM)



To: Mary Cluney who wrote (88134)9/12/1999 3:17:00 AM
From: Gerald Walls  Respond to of 186894
 
Give me a break. If you tell me it is error 7486b - why couln't you just tell me what that error is. And, why not just fix that error yourself in the program.

As a software engineer I can tell you that while outputting a cryptic error message such as the one you allude to is ridiculous, often you can have a point in your code where, for some reason that you have no idea why, required variables are not in a usable state. This is especially true in a library-type routine that can be called from many places in a program to perform a common task. Often when this happens you really have no option but to throw up your hands and abort because you can't know what every current and future caller of your routine will do if you return bad data because you couldn't compute the correct data.

Some errors you can recover from, some you can't.



To: Mary Cluney who wrote (88134)9/20/1999 5:12:00 AM
From: Amy J  Respond to of 186894
 
Mary,
Re: "Keep up the good work."

Thanks!

Re:"I fully appreciate your expertise and the time you spend trying to explain this stuff."

Thanks!
But, I wouldn't exactly say I was explaining this stuff - in that particular post, I was actually thinking/wondering/asking. I'm not an expert in routers (except one small area of it which doesn't relate to that particular discussion.)

Re: "But, they and a lot of the other engineering companies don't get is that it has to work right out of the box without having to take a course in communication to get it to work."

I agree. Maybe that's where opportunity is.

Re: "The reason why America Online succeeded where IBM, MSFT, AT&T could not was in my estimation Steve Case was not primarily an engineer. He passed out all thes diskettes, and all you had to do was stick it into a computer and voila you were on the Internet and you didn't have to take a course in communications."

I would guess that maybe Steve Case didn't have the entire OS to deal with.

Re: "Why couldn't the hub contain the OS and act as a router/switch all in one. Why couldn't you just turn on the hub and plug into it all the devices that you want (PC's, telephones, PDA's ) and what have you without making a big deal out of it and voila you have a local or wide area network."

I hear you!

Re: "My pet peeve is that most of these great engineering companies allow engineers to design the user interface."

At Microsoft, Program Managers design the UI with the team, not only with engineers.

Re: "How many times have you encountered in a software program when it aborts for whatever reason come up with an error message like error 7486b"

I agree. Sometimes, when memory usage is very critical, I've seen these error numbers used to limit memory usage. But, an error message is always better if it also provides user friendly text.

Amy J