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Technology Stocks : Fonix:Voice Recognition Product (FONX) -- Ignore unavailable to you. Want to Upgrade?


To: ed doell who wrote (2416)9/14/1999 7:18:00 AM
From: flickerful  Read Replies (1) | Respond to of 3347
 
has anyone heard of this deployment...
is it old news i simply missed?
[using AV2001?]

CCS TrexCom Announces FirstLine Encore 6.1

CCS TrexCom Inc., a provider of automated self-service solutions, has announced general availability of FirstLine Encore version 6.1. The new version supports a text-to-speech engine developed by Fonix Corp. FirstLine Encore is TrexCom's latest Web-enabled transaction server system used to provide customers and employees round-the-clock secured access to selected data. FirstLine Encore 6.1 can support multiple languages and dialects simultaneously via the Microsoft SAPI (speech application program interface). The new version features additional enhancements, including the ability to load software updates automatically to ROAM and the CCS TrexCom software tool that allows customers to administer their IVR/Web applications from remote locations through an Internet connection. Users can also access HTML-based online help.
No. 520, www.ccsmag.com/freeinfo

call center news
July 1999

tmcnet.com