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Non-Tech : NetBank(NTBK)-formerly Atlanta Internet Bank -- Ignore unavailable to you. Want to Upgrade?

To: Herc who wrote (2221)9/15/1999 2:39:00 PM
From: FirstDiogenes  Read Replies (1) | Respond to of 2414
 
Herc,

Look beyond the growth problems, real though they are. As a customer and an investor, I can tell you they have the smarts, background, and(most important of all) the customer driven ethic and culture that will make them successful.

Think about it. What an irony! Bricks & mortar banks have been so terrible in their service, so costly in their transactions, and so lacking in a customer driven attitude that people are singing the praises of an electronic relationship with NTBK.

What will drive NTBK's success is the fact they are customer driven. Something the B&M banks have NEVER been!

BANK ON!



To: Herc who wrote (2221)9/15/1999 11:06:00 PM
From: EPro  Read Replies (1) | Respond to of 2414
 
Some banks let you use their atm's for free Republic Bank in NYC for example. NTBK gives you a list of free atm's I recall.

I agree, as an investor with those assuming customer service problems will be addressed. In the short term, as a customer, having to deal with screw-ups and non-responsiveness, its difficult to maintain patience.


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