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To: Tony Viola who wrote (29737)9/16/1999 10:40:00 PM
From: Richard Habib  Read Replies (1) | Respond to of 93625
 
Intel battles customers on Rambus, loses clout

By Dan Briody and Ephraim Schwartz
InfoWorld Electric

Posted at 5:22 PM PT, Sep 16, 1999
Just one week away from Intel's launch of its first product to use the Rambus memory architecture (RDRAM), the
religious debate over the future of PC memory architecture is casting doubt over the future of Rambus, and over Intel's
overall ability to dominate the PC market as it once did.

Credited with driving PC hardware standards for decades, Intel has met with significant resistance from PC makers in
establishing Rambus as the de facto memory model in PCs. When the company announces its 820 chip set on Sep. 27,
less than the normal standing-room-only crowd of PC makers will be saluting its RDRAM capabilities.

"Initially, when people started talking about RDRAM, we thought it was going to be a radical shift towards the new
technology," said Scott Edwards, manager of Deskpro marketing at Compaq, in Houston. "As time has progressed,
however, you are not going to see that with things like PC133 [SDRAM]."

Edwards is referring to a low-cost competitor to RDRAM that has garnered the support of IBM, Dell, HP, and
Compaq. While most PC OEMs will offer both technologies to customers, RDRAM will cost twice as much as
SDRAM and is currently experiencing crippling supply constraints and disappointing performance results, according to
Edwards. Meanwhile, PC makers are forced to design systems that incorporate both.

"We see some of the value proposition of Rambus, but we also realize that it is not for everyone," said Mark Bony,
Kayak product manager at Hewlett-Packard, in Cupertino, Calif. "It is safe to say that we had to work a little harder to
make systems with both."

And given Intel's dispute with PC makers over future I/O technologies and current chasms on memory standards, this
one unified market is growing further apart on some critical issues. With the growing segmentation in the PC market,
Intel's role as undisputed leader is being called into question.

"This happens periodically when Intel and its customers are all heading in the same direction, but we may have
differences in opinion on the best way to get there," said Howard High, an Intel spokesman. "But there is a part of Intel
that plays a leadership role, and I stress leadership and not management. It hasn't always been smooth, but it's not
getting harder, just more complex."

Some PC vendors have grown to resent the power that Intel has held over decision-making and brand marketing in the
PC business.

"A lot of other OEMs are losing their identity on their products, making just their brand of Intel components," Edwards
said. "We are still trying to get the customers to look at our product as not just a box with Intel parts inside."

One analyst said that Intel is certainly serving its own interests in the PC market, but that does not mean this is any
different than how they have driven technology in the past.

"They are trying to do things that are very ambitious, but it is not any less successful as things have been in the past,"
said Michael Slater, principal analyst at MicroDesign Resources, in Sebastopol, Calif.

"Intel sees where processor performance will naturally go, and if the rest of the parts in the system can't keep up, no
one would care [about faster processors]," Slater said, "so they need to be sure nothing else is in the way of wanting
faster processors."

Intel Corp., in Santa Clara, Calif., is at www.intel.com.