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To: AugustWest who wrote (10382)9/20/1999 10:41:00 PM
From: FiloF  Read Replies (2) | Respond to of 20297
 
FYI -- I did just that. Here's my letter and the response (I am leaving out the name of the writer, who is a managing editor):
___________

MY E-MAIL:

Editors:

Regarding the article by Terry Savage on Online Bill Paying: Can you explain why you have an article that describes the burgeoning industry and major players yet leaves out the dominant player. I am sure I do not need to tell you who it is (hint: Checkfree!).

Thanks in advance
____________

RESPONSE:

Hi,
Thanks for your email. Ms. Savage, the author of the column, focused on the 2 new Web sites that are now available to provide electronic bill presentment -- Paytrust and paymybills.

You're right; Checkfree is the largest site and there was no attempt to slight them. I've forwarded your comments on to Ms. Savage, but in a phone conversation, she told me that she wanted to focus on the new sites.
____________

I also sent an e-mail to the author. No reply yet.