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Non-Tech : USAB - USABancShares.com -- Ignore unavailable to you. Want to Upgrade?

To: owen who wrote (2028)	9/21/1999 12:32:00 AM
From: dharampal luthra	Respond to of 2419

I had sent out a number of e-mails during the "down time" so I am getting a lot of responses. Here are some: -------------------------------------------- Hello xxxxx I received your e-mails, and I have asked that your concerns be specifically reviewed. If you are not completely satisfied for any reason, let me know and I will make certain that you are . . . The hurricane destroyed the backup system at EDS, in New Jersey. It was located at the exact worst position . . . where the storm hit "dead on". We are now back with full functionality. We were advised that EDS services would be back up quickly, and it's unfortunate that it took a few days. All of the banks that use EDS online were out of service as well. Thank you for your patience. I look forward to making this up to you, and to not only keeping you as a customer . . . but keeping you as a customer who is thrilled with the way we handle both your account and your money. I know we have our work cut out . . . but I do hope you'll give us a chance. thanks again. Ken Tepper ------------------------------------------------------------- Hello xxxxx What a storm . . . we\'re glad it\'s gone ! Hurricane Floyd cause incredible damage throughout the eastern seaboard, and as a result, it took us a bit to get all systems back in tip-top shape. All of your on-line banking and brokerage functions are ready when you are, at www.usabancshares.com. Thanks for your patience. I know you\'ll enjoy \"zeroTIME\" banking with USABancShares.com ! Ken Tepper President & CEO ------------------------------------------------------------ (an earlier message) Hello xxxxx Thank you for your patience. At approximately 11:30pm EDT on Thursday September 16th, EDS, the entity housing USABancShares.com\'s core processing system, experienced a loss of core business applications for processing and network connectivity. EDS believes Tropical Storm Floyd caused this loss. EDS has informed USABancShares.com that its emergency technicians and vendors have now certified initial online and batch transmission systems. This means, \"they\'re working on it.\" Each USABancShares.com customer may access account information by calling our customer service center at 1-877-482-2650. Each customer service representative is prepared to arrange for access to funds upon request. Additionally, ATM debit cards will be mailed to all USABancShares.com customers this week. Thank you for your continued support. B. Hartline Chief Operating Officer USABancShares.com ------------------------------------------ (earlier message) Dear Mr. xxxxxx Your account will be credited for your direct-deposit. Only the online account access has been interrupted. Your funds will be available as usual. B. Hartline Chief Operating Officer USABancShares.com ------------------------------------------------ Now from a friend: Two physicians boarded a flight out of Seattle. > One sat in the > >window seat, the other sat in the middle seat. Just > before > >takeoff, an attorney got on and took the aisle seat > next to the > >two physicians. > > > >The attorney kicked off his shoes, wiggled his toes > and was > >settling in when the physician in the window seat > said," I think > >I'll get up and get a coke." > > > >"No problem," said the attorney, "I'll get it for > you." > > > >While he was gone, one of the physicians picked up > the attorney's > >shoe and spat in it. > > > >When he returned with the coke, the other physician > said, "That > >looks good, I think I'll have one too." > > > >Again, the attorney obligingly went to fetch it and > while he was > >gone, the other physician picked up the other shoe > and spat in > >it. The attorney returned and they all sat back and > enjoyed the > >flight. As the plane was landing, the attorney > slipped his feet > >into his shoes and knew immediately what had > happened. > > > >"How long must this go on?" he asked. "This > fighting between our > >professions? This hatred? This animosity? This > spitting in > >shoes and pissing in cokes?" > > ----------------------------------------------------------