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Non-Tech : NetBank(NTBK)-formerly Atlanta Internet Bank -- Ignore unavailable to you. Want to Upgrade?

To: Herc who wrote (2279)	9/21/1999 4:24:00 PM
From: TLindt	Read Replies (1) \| Respond to of 2414

>>>Has anyone compared customer service at Netbank, Wingspan Bank, and TeleBank? Do they all suck equally? No. FWIW..AW a couple weeks back the stock seemed to do the same thing on about 5mill shares from 20 to 25. I seen this one coming early...and picked up some 20's traders to keep over night. I'm not expecting much, but that's when it usually happens to me.

To: Herc who wrote (2279)	9/21/1999 11:57:00 PM
From: peter michaelson	Read Replies (1) \| Respond to of 2414

Herc: After becoming too frustrated at the snail pace of Netbank's website, I opened an account at Wingspan. I never had any other customer service complaints with NTBK over the 14 months I've had accounts there. The Wingspan site is very refreshing - vastly superior to NTBK IMO. the main benefit is it responds in about 1/5 the amount of time. I can actually pay a bill before becoming so impatient I open up another browser window. With NTBK, I open another browser window, become involved in that one, and find I've been logged off for idle time back at NTBK!!!! I think their server thinks that I am the server.gg Anyway, happy with Wingspan. Not happy with NTBK. BTW, Wingspan will reimburse $5 per month of ATM charges and will give you up to $200 for opening an account. Their telephone representatives have been quite good to date. regards, peter