Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Cisco Systems, Inc. (CSCO) -- Ignore unavailable to you. Want to Upgrade?

To: The Phoenix who wrote (28406)	9/22/1999 6:28:00 PM
From: Zoltan!	Read Replies (1) \| Respond to of 77400

September 22, 1999 Cisco Agrees to Buy WebLine For About $325 Million in Stock By an INTERACTIVE JOURNAL Staff Reporter SAN JOSE, Calif. -- Cisco Systems Inc. agreed to acquire closely held WebLine Communications for about $325 million in stock. WebLine (www.webline.com), Burlington, Mass., provides customer interaction management software for Internet customer service and e-commerce. Its services, which allow customer-service representatives to remotely manipulate customers' Web browsers, were recently integrated into the e-commerce sites of Lands' End Inc. and Fidelity Investments. Its technology helps customer and companies better share Web pages, forms, applications or voice calls using a browser. Cisco said the deal complements its earlier acquisition of GeoTel Communications Corp. GeoTel, based in Lowell, Mass., sells software that routes calls from companies' customers to call centers or to other resources. Cisco agreed in April to acquire GeoTel for stock then valued at $1.92 billion. Cisco said WebLine's products will be integrated with GeoTel's suite of distributed call-center products, and expands Cisco's application platform to bring Internet-based technology to customer-support environments. WebLine was founded in 1996 and has 120 employees. They will become part of Cisco's applications technology group headed by Senior Vice President John Thibault. Cisco, a provider of networking for the Internet, said the acquisition underscores its commitment to the new world communications network of integrated data, voice and video. The company said the acquisition also strengthens its strategy to create an open software platform for enterprise and service provider customers. WebLine Communications, Burlington, Mass., publishes software for Web collaboration, which enables multiple parties to work colaboratively over the Internet, as well as for e-mail management. The e-mail management tools enable large businesses to effectively manage customer contact e-mails in a uniform manner, by tracking incoming customer e-mails and managing the routing and response process. interactive.wsj.com