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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Gary E who wrote (3785)	9/24/1999 6:51:00 PM
From: Dave Shoe	Read Replies (2) \| Respond to of 17977

QCharts billing question: I cancelled QCharts on Thursday April 29, 1999 due to my schedule at work. My VISA was automatically billed on April 22 for, as I claim, the month of May. I never received a refund for this charge. I would like to restart my QCharts now, but I refuse to do so until the refund matter is settled. Quote.com claims: >>>The last billing item we see on your account >>>is for services accessed during April 1999.ÿ >>>This charge was $112.45, posted on 4/22.ÿ We >>>cannot process your refund request. Do others here find that Quote.com doesn't charge for the month until it is nearly over? I recollect that they automatically bill prior to the beginning of the month. Perhaps if I learn that others "ride free" all month and only pay at the end of the month, I can convince myself that I have made a mistake somewhere. I have other correspondence from Quote.com regarding this matter, but it seems to change with the spokesperson. Thanks, Shoe.