Lionbridge Lands Contract With Cisco Systems
Estimated $9 Million Agreement Reinforces Lionbridge Leadership In Multilingual Internet
Services
WALTHAM, Mass., Sept. 28 /PRNewswire/ -- Lionbridge Technologies, Inc. (Nasdaq: LIOX - news), a provider of
multilingual Internet services to global technology businesses, today announced a three-year services agreement with Cisco
Systems Inc. (Nasdaq: CSCO - news), the worldwide leader in networking for the Internet. Lionbridge estimates that this
agreement will be worth approximately $9 million over the three year term. Under the agreement, Lionbridge will provide a
solution for creating and maintaining multiple language versions of Cisco's Web sites and will streamline the localization process.
Cisco is the world's largest Internet commerce site, selling more than $32 million in products every day. To sell and support its
products in over 100 countries, Cisco must keep massive amounts of Web content fully up to date in the local languages of its
global customers. Lionbridge will implement its proprietary LionTrack Enterprise(TM) workflow system to identify changes to
English language content and route them through its global infrastructure of translators, engineers and Web-publishing specialists.
This outsourcing program will allow Cisco to release its product information, online technical support, and courseware so that
global customers will have Internet access to constantly updated information.
The program will include the localization of Cisco's Networking Academy Program, a technology education curriculum that is
offered in fifty countries. Cisco's Networking Academy program has over 2,700 academies worldwide and is one example of
how Cisco is leveraging the Internet to provide Web-based courseware and programs. Lionbridge will localize Cisco's
Networking Academy curricula into seven languages, eventually scaling to 15 languages.
''We developed LionTrack Enterprise specifically to handle the hundreds of daily changes typical of large, dynamic Web sites
for eCommerce, eSupport and eLearning,'' said Rory Cowan, president and CEO of Lionbridge. ''The success of this new
system is based on the integration of engineering, language, and project management expertise with Lionbridge's global
infrastructure.''
About LionTrack
The LionTrack System is an automated workflow process designed to manage a high volume of continuous multilingual changes
to Web-based knowledge bases. It is made up of Java-developed workflow and Oracle database software running on a large
Unix enterprise server. The system identifies and extracts new and modified files and routes them through translation memory
software and to the appropriate translation resources, based on priority, language and workload. Translated content is then
validated by the customer's in-country support personnel and submitted back to the knowledge base.
About Lionbridge Technologies
Lionbridge Technologies provides testing, localization, internationalization and other globalization and multilingual Internet
services to the world's leading technology companies, including Cisco, IBM, Microsoft, Motorola, Novell, Oracle, and Sun
Microsystems. Lionbridge's multilingual eRelease, eSupport, eLearning and eCommerce services are based on its Rapid
Globalization Methodology(TM). The Rapid Globalization Methodology(TM) integrates engineering, linguistics, testing, and
project management with automated workflow management to enable simultaneous worldwide release, via the Internet, of
products as well as related customer support, training, and marketing materials. Based in Waltham, Massachusetts, Lionbridge
maintains facilities in Ireland, The Netherlands, France, China, Korea and Japan. To learn more, visit
lionbridge.com.
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