Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: keith massey who wrote (3857)	10/1/1999 10:49:00 AM
From: Richard Estes	Read Replies (1) \| Respond to of 17977

I missed the most unreliable bit. But as article said: The "Best Buy" of the bunch..the most elegant TA package we have ever used....most usable... I have a good ISP so very few problems. When comstock fails to send resets, it has never affected me.

To: keith massey who wrote (3857)	10/1/1999 1:57:00 PM
From: -	Read Replies (1) \| Respond to of 17977

Did Futures Magazine examine the quality of technical support and compare that? No doubt, the feed is very flaky... not to mention all the things like missing bars on the day chart (vexing me just last night), and waiting 5 minutes to pull up a 5-minute chart (like for a period this morning). I was really surprised at the recent Daytrading Expo, to meet personable, friendly folks at the QCharts booth... considering the non-existence of customer support by their company! Maybe there is some hope, if you're patient enough... However, for Quote.com to go after and accept that "best customer service" award (in NY) recently is just unbelievable. What a joke! They need to first ESTABLISH a customer support operation. -PAT