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Pastimes : Dream Machine ( Build your own PC ) -- Ignore unavailable to you. Want to Upgrade?

To: Donaldm who wrote (8966)	10/2/1999 11:15:00 AM
From: Howard R. Hansen	Read Replies (1) \| Respond to of 14778

Most everyone who has used Windows for a long time, a year or more, has seen error messages similar to yours. However, this is not something you can fix. It is a bug in the installation program and something the persons who wrote the program must fix. About the best you can hope for is for HP to release an updated installation program that fixes the problem.

To: Donaldm who wrote (8966)	10/2/1999 9:42:00 PM
From: Zeuspaul	Read Replies (2) \| Respond to of 14778

If I have to contact HP should I need to re-install the scanner, this could get pretty expensive. Any help will be appreciated. I assume everything is working ok now? It may be a good time to back up your entire system. What types of changes did HP ask you to do? Were they in the device manager? One backup option is Powerquest Drive Image. It makes a complete copy of your harddrive. It requires a second drive to backup to. PowerQuest also has a new product..the name escapes me.. I believe it backs up configurations. It may be worth a look. Just looked it up..Second Chance powerquest.com I have used Drive Image. I have not used Second Chance If it works as advertised it could be a useful tool. Zeuspaul