Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Strategies & Market Trends : Cents and Sensibility - Kimberly and Friends' Consortium -- Ignore unavailable to you. Want to Upgrade?

To: beconan who wrote (17358)	10/3/1999 2:55:00 PM
From: KevinMark	Respond to of 108040

No experience with their service.

To: beconan who wrote (17358)	10/3/1999 5:22:00 PM
From: vagabond	Respond to of 108040

Re QCharts: FWIW, I never used their Level-2 service because at the time I was shopping-around they didn't include OTC/BB data in their L-2 feed. Maybe they do now, you'd need to check. But I DID try their regular real-time data-feed for a couple of weeks (on a "paid-trial" basis), and the experience was absolutely terrible. I liked some of the layouts and features, but at that time (end of July, I think) they were having terrible data-feed problems and the real-time quotes for BB/OTC were completely unreliable (I don't just mean "spotty" -- the system was actually providing ERRONEOUS quotes, sometimes 100% or more off-target when I compared it to two other quote-services I was also testing at the time). They claimed the fault was a server-problem, which they kept promising to fix within a day or two. But after the situation kept recurring over the course of 10 days - -making the service virtually un-usable -- I finally gave up and demanded a refund (which I'm still waiting for...). In addition to the problem itself, their "customer service" was a joke because it was nearly impossible to get a response form them either by phone or e-mail. Just one person's experience of course -- maybe they've improved since then, but I haven't bothered to find out since I'm now VERY satisfied with MyTrack's data-service (including L-2)... Vagabond