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To: Nitrous who wrote (16093)10/9/1999 8:26:00 PM
From: .com  Read Replies (1) | Respond to of 29970
 
Nitrous,
When did you get 1.7? I haven't received word about it yet.

You are right about tech support. The wait time is horrible. Thankfully I have had few problems, so I only called them a couple times. But, each time I called it took over an hour to get a response (after going through their tier one support).

Good luck.



To: Nitrous who wrote (16093)10/10/1999 3:46:00 PM
From: Solid  Respond to of 29970
 
Nitrous- A few years back I had over two hour holds for DELL support. It was awful and frustrating too. I even wrote letters, etc. But, my reason for posting is simply this, aside from the support wait time, look how well DELL did anyway.


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