SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: rudedog who wrote (144551)10/14/1999 2:44:00 AM
From: Ed Forrest  Read Replies (2) | Respond to of 176387
 
>> Like I say, very confused. You took the two things I see as failures of execution (not necessarily DELL's fault with the EMC purchase of DG, but failures none the less) and talk about how great they are? These are two busted areas, one of which DELL said publicly they have no intention of fixing - they are abdicating the revenue to IBM or some other service partner.<<

Rude
You know of course that you are now guilty of heresy.Questioning the WORD.Tsk,tsk. :-)



To: rudedog who wrote (144551)10/14/1999 8:32:00 AM
From: Sig  Read Replies (1) | Respond to of 176387
 

>>> Kemble -
I'm very confused by your post. I regarded MSD's comments about
service as more of an advisory, almost a warning.
MSD just said DELL is not going into the service business - It is not core DELL business. >>>>
Dog: IMO Dell is oriented to eliminate the service business
for their product by producing non-failing items/systems and by
letting owners use the web to identify and correct problems
on their own. Finding what the problem is (by dialing in to the Dell site) provides half the solution at 1/2 the cost of
sending service men out to a site to fix an unknown problem.
But there is plenty of work for IT people to get systems or configurations to 'talk' to each other.
Service should not be a growth area for Dell except that
they will be producing such a much greater quantity of
systems (like servers and storage) in the future.
Sig