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To: Glenn D. Rudolph who wrote (82501)10/30/1999 7:27:00 PM
From: Glenn D. Rudolph  Read Replies (1) | Respond to of 164684
 
I used the 3.8 million from memory but upon checking consensus is 4.5 million

"If 35% of Amazon's total customer base has never returned for a second
purchase, what value is Amazon's total customer count?

"Is it fair to include in Amazon's 'community of online shoppers' 4.5 million or
so people who aren't currently active?" Von der Porten asks.

My error. The likely inactive is 4.5 million customers.

Glenn



To: Glenn D. Rudolph who wrote (82501)10/30/1999 11:42:00 PM
From: Bill Harmond  Read Replies (1) | Respond to of 164684
 
That's 4.5 million who are not active.


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