To: John Koligman who wrote (71366 ) 11/10/1999 1:09:00 AM From: rupert1 Read Replies (1) | Respond to of 97611
John: One final piece about Marks and Spencers and another clue why it may be getting close to COMPAQ:M&S finally embraces the Internet Marks & Spencer has finally joined the Internet revolution by launching its own online store which will offer free delivery during November. The decision is part of a radical overhaul of the ailing high street giant's attempts to modernise its business by finally accepting credit card payments and revamping its rather unfashionable image. Initially the site (www.marks-and-spencer.co.uk) is offering a selection of 200 gifts, as well as food, fashion and home product lines. The company plans initially to focus on the Christmas gift market which is expected to be worth as much as œ450 million in online sales in the UK this year. Customers can pay online with credit cards and store cards for a range of gifts priced from œ5 to œ75 each. By next year the company plans to offer as many as 3000 products on the site, according to chief executive, Peter Salsbury. The online shopping market has been trailblazed in the UK by companies like Tesco and Dixons (which also created Britain's free ISP phenomenon when it set up Freeserve). However, traditional retailers may be about to face an onlsaught from specialist Internet resellers if the comments of Jeff Bezos, the founder of Amazon.com, the online book retailing giant, are any indication. Bezos has promised to expand the scope of Amazon from just selling books, records and videos to stocking a complete range of consumer electronics which will put it in direct competition with Dixons. The expanded UK site will arrive late next year or in 2001. Bezos claims that without the high overheads of running a chain of high street stores, Amazon will be able to undercut the prices of outlets like Dixons.