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Technology Stocks : Veeco Instruments-Who? -- Ignore unavailable to you. Want to Upgrade?


To: Mark Ivan who wrote (2553)11/15/1999 10:59:00 AM
From: Carl R.  Read Replies (1) | Respond to of 3069
 
Schwab sends me surveys all the time, but they have never given me $25 for doing it. I just answered one on satisfaction and computer outages, in fact. I didn't get the same survey you got, though. Interesting questions they asked you.

If does raise a point, though. The way that deep discounters make money on trades is in part, trading against order flow. When you put in a market order on a stock that is moving, it is normal for them to hold your order for a minute and give you a horrible execution. You can complain, but I don't think it will do any good. Schwab does give pretty good executions most of the time, but when you are into BB stocks, the executions go to a small market maker, and the market order gives him a license to steal, which he did. I learned awhile back to NEVER use market orders under those circumstances. In fact, I virtually never use them at all.

If you do complain, probably the best Schwab can do is to give you back the commission on the trade.

Carl