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Technology Stocks : Network Associates (NET) -- Ignore unavailable to you. Want to Upgrade?

To: Susan Saline who wrote (5821)	11/17/1999 9:37:00 AM
From: michael modeme	Respond to of 6021

Bid on the open is 26 1/2!!!

To: Susan Saline who wrote (5821)	11/17/1999 11:33:00 AM
From: Ron	Read Replies (1) \| Respond to of 6021

Sold my NETA calls for + 2 1/4..but still holding NETA stock. Holding onto hat. You? First 100 Percent Browser-Based Help Desk to Lead Fastest Growing Segment Of Problem-Management Market November 17, 1999 08:02 AM SANTA CLARA, Calif., Nov. 17 /PRNewswire/ -- According to the recently published International Data Corporation (IDC) "Web-based Problem Management for the New Millennium" paper, Network Associates' NETA 100 percent Web-based Magic Total Service Desk suite is the worldwide market share leader in the Microsoft Windows NT server problem-management software market, and well positioned to provide e-businesses with the ideal enterprise help desk solution for the new millennium. The IDC report also states that the Magic Total Service Desk product line is the fastest growing Windows and Web-based problem-management solution, commanding more than one quarter of the overall market segment and surpassing the market share of its competitors. The complete IDC report, "Web-based Problem-Management for the New Millennium," is available at: nai.com. (Photo: newscom.com ) "Network Associates recognized early on that Web-based help desks running primarily on Windows NT would quickly become the top problem-management platform. The Magic Total Service Desk suite, the industry's first 100 percent browser-based help desk, clearly seems to be resonating with customers," said Philip Mendoza, research analyst at International Data Corporation. "We believe the Windows NT problem-management market will reach $2.5 billion by 2003, controlling three-fourths of the total market. Network Associates has solidified its leadership in the NT help desk segment with its Magic Total Service Desk suite, and is well positioned to take advantage of the growth in the Windows NT problem-management market." The IDC paper identifies Network Associates' Magic Total Service Desk suite as the first Web-based help desk solution that not only reduces user support expense, but also turns the help desk from a cost into an investment. The browser-centric Magic Total Service Desk solution is built around Microsoft's Distributed interNet Applications (DNA) architecture to deliver a true thin client architecture with all business logic and processing done on the server. The Magic product line also integrates desktop, network, security and event management tools to enable IT professionals to automate actions such as problem responses, escalation and notification. Other IDC findings include: -- IT managers are rapidly adopting Windows NT as the preferred platform for problem-management applications because of its low cost, ease of use, integration with existing IT environments and scalability. -- Network Associates' Magic Total Service Desk suite is the worldwide Windows NT problem-management market share leader with 28 percent of the market. -- Traditional non-Web client/server help desk interfaces have been proprietary with difficult-to-customize as well as manage agents. -- Now users want help desks with lightweight browser clients that reduce training requirements, are simple to manage, and are fully customizable. -- The Application Service Provider (ASP) model of providing access to and management of help desk applications is a potential new market as long as problem-management tools meet market requirements (i.e. ease-of-use, browser/thin client, tool integration, and scalability).