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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: pae who wrote (4395)	11/18/1999 1:35:00 PM
From: -	Respond to of 17977

Pae, Yes, you have it right about Comstock's sales dept. That's one reason it took me several years to finally decide to switch off of BMI/DBC! :) They're primarily interested in institutions, now they just point private traders at their internet product, and it is apparantly no sweat from there for them. However, S&P Comstock's tech support is outstanding -- one ring, they are on it and solve any problems. Usually, it turns out they are OK and it's something else. Comstock is simply rock-solid -- I haven't rebooted the CSP machine in a year! It's worth it to get the CSP (PC receiver) installed, it sets out in the garage and drives the price data onto an Ethernet, then you can have your own private price data LAN which various machines/trading software can pick off (uses UDP protocol) -- pretty cool. QCharts servers acting a little better on spot checks this week, although I've stopped relying upon them most of the time for trading (RTIII+WOW is doing a great job). Will probably use it for mostly for monitoring non-critical alert levels (a great QC utility) while we see if they can get their act together and deliver data reliably throughout the trading day. -Steve