To: Sosmartinov who wrote (72264 ) 11/18/1999 2:07:00 PM From: kendall harmon Read Replies (1) | Respond to of 120523
PKSI good chart and good news <<Primus Knowledge CEO Expects Profit in 2000: Bloomberg Forum New York, Nov. 17 (Bloomberg) -- Primus Knowledge Systems Inc., which automates corporate service and support desks, expects to turn a profit by the end of next year, said Chief Executive Michael A. Brochu. Primus is building up a rich base of customers, including 3Com Corp., Sprint Corp. and Lucent Technologies Inc., Brochu said. The pace should be enough to turn a profit soon, he said. ''We have a very good business model behind us,'' he told the Bloomberg Forum. Seattle-based Primus has lost about $32 million since its inception in 1994, though it has pared its quarterly losses this year. The third-quarter loss narrowed to $1.2 million, or 9 cents a share, from $3.2 million, or 38 cents, a year earlier. Revenue almost tripled to $6.3 million from $2.2 million. ''We expect consistent quarter-over-quarter, year-over-year growth,'' said Brochu, 46. ''We expect a number of new deals this quarter.'' Primus sells its Solution Series software, which customers tailor with specific product information, for an average price of $400,000. Generally, Brochu said, customers must pay as much as 40 percent more on services. Primus's software lets companies set up sites on the World Wide Web that lets customers tap directly into product service information or e-mail help desks around the clock. In some cases, the information a customer seeks can be automatically sent, without any human involvement. ''Our software helps customers solve their problems,'' he said. ''Customers are willing to solve their problems if the technology is intuitive, it's easy and it's effective.'' 3Com, whose Palm products are the best-selling line of handheld organizers, uses Solution Series to provide service and product information to consumers. The software also provides information to professionals seeking data about the company's network communications products, he said. ''Once knowledge has been 'seeded' into the software; you don't need to have people involved,'' the CEO said. Primus raised $40.9 million in its initial public offering in June. The company had about $48 million in cash and securities available on Sept. 30, which Brochu said may be used for acquisitions. None are planned right now, he said, ''because valuations are extremely high.'' Primus shares have quadrupled since the IPO.>>