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To: AugustWest who wrote (20)	11/19/1999 11:08:00 AM
From: Investor Clouseau	Respond to of 79

a supervisor is reviewing my mystery stock; I hope for there sake that the problem is corrected. IC

To: AugustWest who wrote (20)	11/19/1999 11:10:00 AM
From: LANCE B	Read Replies (1) \| Respond to of 79

THIS IS MY THOUGHTS To: Jim Bishop (510 ) From: LANCE B Friday, Nov 19 1999 10:26AM ET Reply # of 516 BARRY- I KNOW YOU WILL READ THIS; the reason you will lose a lot of customers today is not because of the click in your system,it is because your shortcut your operation and do not have the personal to handle these customers via phone in case of the problems today... CUSTOMER SERVICE IS WHAT KEEPS CUSTOMERS,NOT CHEAP PRICES... I AM STUCK IN STOCKS WITH NO WAY TO SPEAK TO A BROKER.. BYE BARRY...