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Technology Stocks : Intel Corporation (INTC) -- Ignore unavailable to you. Want to Upgrade?

To: Elmer who wrote (92974)	11/23/1999 2:26:00 PM
From: Gerald Walls	Respond to of 186894

Isn't COX or US West DSL available out in Glendale? You must be the only place in the Valley of the Sun that doesn't have one or the other. HAHAHAHAHAHAHA! Cox will have Cable Modem service available to the Arrowhead Ranch area in the summer of 1999. Make that fall of 1999. Make that winter of 1999. Make that first quarter 2000. Make that ... who knows because I haven't bothered to get an update in nearly nine months. For the last year Useless Worst has said that DSL is available in my area, but when I enter my phone number I get a message saying something to the effect that my line "doesn't qualify" for service. I'll check that again tonight. Can't do it right now because I need either the last four digits of the account's SSN or three digits off the bill, and the account's in my wife's name.

To: Elmer who wrote (92974)	11/24/1999 12:14:00 PM
From: Gerald Walls	Respond to of 186894

Isn't COX or US West DSL available out in Glendale? "Digital Loop Carrier". I think that's the crap that bones me out of DSL service. If I understand it correctly then that means that no third-party can provide me service either. Here's a follow up to Useless Worst not having DSL available. They say that it's available, but when I do a line check: Please wait while we verify whether your account meets minimum criteria, service is available in your area, and your line qualifies for service. Checking for incompatible features... Complete Checking for existing service... Complete Checking Line Qualification for Service on line (623) xxx-xxxx... Complete We're sorry. Although service is available in your area, our records indicate that your telephone line does not qualify for MegaBit Service. As far as what "qualify" means: How does U S WEST "qualify" my telephone line for MegaBit Service? There are several technical limitations of DSL service that may affect your ability to receive MegaBit Service on the telephone line you have selected. We, at U S WEST, have developed a qualification process that tests your individual telephone line for compatibility with MegaBit Service. We use our customer records to test your telephone line for common characteristics that are known to interfere with MegaBit Service. Some of these characteristics are described below. Once we receive your completed order form, we continue to perform various physical tests on your telephone line to ensure that you will be able to receive reliable, high-quality MegaBit Service. It is possible that these additional physical tests may reveal compatibility problems on your telephone line that were not identified in our initial testing. In that case, you will be notified immediately and your order will be cancelled. You will not be charged for MegaBit Service or equipment if additional testing reveals that your telephone line will not support MegaBit Service. We are working with our partners to develop solutions to make MegaBit Service accessible to all of our customers. As we develop new options for providing service, we will post that information on our MegaBit Services home page. However, at present, the following obstacles to receiving service do exist in some areas: o If your telephone line is served by Digital Loop Carrier (DLC) equipment, you will not be able to receive MegaBit Service. A DLC is a multiplexing device in the telephone network used to provide economical voice service to high growth and suburban areas. We are working on solutions to the DLC limitation with vendors. Once a solution is developed, we'll post that information on www.megaspeed.com. o If the telephone wire between the U S WEST Central Office and your premises is longer than 15,000 feet, you will not be able to receive MegaBit Service. The speed over which your line can transmit data is limited by the length of your telephone wire. At distances over 15,000 feet, MegaBit data transmission becomes unreliable. Please note that 15,000 feet means the length of your telephone wire, not the physical distance between your service location and the U S WEST Central Office. Other factors such as temperature, wire gauge, and condition of the wire may raise or lower the effective distance at which MegaBit Service can be offered. o If our testing reveals the presence of bridge taps, wire gauge changes or load coils on your telephone line, you will not presently be able to receive MegaBit Service. These devices are used to condition lines for higher quality voice signals. Unfortunately, they negatively impact MegaBit data transmission.