Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Track Data Corporation TRAC -- Ignore unavailable to you. Want to Upgrade?

To: Richard V Davis who wrote (557)	11/24/1999 11:44:00 PM
From: 2MAR$	Respond to of 2005

Thank you, i appreciate your responding so promptly. It would be an error for Track Data to ignore the potential for establishing good relations with the investors on SI, and GNET.... I'm very glad to hear from you Rick. I assure you that I'm usually of "good cheer", as some even on this thread will attest. ....Also & I'm not sure if you are aware, but I have promoted TRAC and MyTrade with extreme effectiveness on many of the threads..... especially one that has developed into one of the consistently hottest daytrading threads on all of SI, Kimberly Lee's "Cents and Sensibilities" Subject 26775 number 1 on the "hot" list this morning... ....There I initiated several passionate evening and weekend discussions recently,concerning alternative trading platforms, and I promoted MyTrack very enthusiastically. The responses I recieved both publicly and thru PM a indicated a great many were interested in changing over to MyTrade, from my descriptions of the ease of use and dependability. The reponses were immediate and overwhelming in "giving you a try". (....I post quite frequently, and I guess have very fortunately won the affections and the ears of a few , and have had some small measure of successes in trading, as you will be able to see , when you look at my acct.) I am pleased and encouraged by your quick response here, as my problem is a very simple one to explain.... The problem is this: I've been unable to get cancellations on limit orders thru the system executed, having them sitting orphaned , for sometimes over an hour all the way to the close of the market.....then forced to hold positions overnight, I had no intention of keeping, since it has been impossible to reach a live broker for days. My buying power very much diminished, with no access to live brokers. This occurance placing me in an extremely vulnerable place & subject to losses the following day when positions i would have exited the previous day have fallen....I never use market orders, this has happened more than several times and unfortunately cost me $1000's, and great distress I'll gladly provide you with the details of the instances thru PM, as I will spend the rest of the night digging thru my transaction accts to provide you with more neccessary information. I can say that I am truly impressed by your concern and personal invovement & attention in this matter Rick, and hopefully I will come to once more regain the trust and same enthusiasm I once had for using MyTrade... thank you for responding, ;-) 2MAR$

To: Richard V Davis who wrote (557)	12/17/1999 3:35:00 AM
From: 2MAR$	Respond to of 2005

<I am Rick Davis, VP of Operations at Track Data Corporation. > Hey Rick what is with you guys? You have clients that haven't been able to connect to the servers since yesterday's market close, or cannot even get to the MyTrack.com website either.... We have a volatile day ahead, traders with open positions, and you people can't take the time to e-mail anyone to allay fears as to what's going on? Obviously you are working on the problem, but to leave people in the dark, is rediculous. E-mails are free , and could be used to keep people advised of what you are doing about the situation. People use them all the time on the world wide web. Try using them next time, it wouldn't hurt. MyTrack has been getting bad --->to worse. Is this what you call success? You could, or one of your techs could also try posting here on SI, next time, that doesn't cost much either! I'll PM PEWD with My phone # and user Id (useless if I can't connect to MyTrack in the first place) and if the servers are not up by tomorrow , or brokers cannot be reached by phone (as usual) It will be my last day, and as many others as i can convince to, avoid MyTrade at all costs! This is totally ------> INEXCUSABLE! period. respectfully yours, 2MAR$

To: Richard V Davis who wrote (557)	12/17/1999 8:52:00 AM
From: 2MAR$	Read Replies (1) \| Respond to of 2005

Have been on the phone for 20mins. now this morning, can't get thru to MyCrash.com website either ....can't log on. reaching a live broker during trading hours is nearly impossible for weeks. care to comment? Mars