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To: Victor Lazlo who wrote (85182)11/24/1999 10:38:00 PM
From: Glenn D. Rudolph  Respond to of 164684
 
Why bother with the internet, when you end up on the phone anyway? I have given up using the net for most
customer service things, and so has my wife. Keep using the phone 800#'s- it's much easier to talk to humans rather
than scribe to programmers.


I seldomly end up using the phone. These were two examples where I used customer service representatives. I bought drugs, Godivia candy and various other items today with the need of a phone.

Glenn