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To: Victor Lazlo who wrote (85198)11/25/1999 12:21:00 PM
From: Glenn D. Rudolph  Respond to of 164684
 
Price the key when Germans pick online service-poll
BERLIN, Nov 25 (Reuters) - Internet users in Germany say
price is the most important factor when choosing an online
service provider, over service or a clear pricing structure, a
new study released on Thursday revealed.
Industry magazine Online Today said a new survey conducted
with opinion research firm Forsa showed that 38 percent of
online users polled said that they had chosen the service
provider with the best price.
Twenty percent of users said that a straight-forward pricing
structure had been the deciding factor.
Online Today said that leading German online service
provider T-Online, a unit of Deutsche Telekom AG <DTEG.DE>, was
considered the fastest and cheapest service, followed by the
number two in the market, AOL Europe, a subsidiary of America
Online Inc <AOL.N> and Bertelsmann AG <BTGGga.F>.
AOL came out on top, however, among users who spent more
than 15 hours per month online, due to a pricing structure
favoring longer use.
Online Today said 505 German Internet users had been polled.
T-Online has nearly 4.5 million users in Germany while AOL
Europe has just over 1.2 million, according to figures by the
German Telecommunications and Post Regulatory Authority printed
on Thursday by business daily Handesblatt.
AOL cut its prices in October and pursues a strategy of
offering more services including chats and shows to draw more
demanding Internet users.
Handelsblatt reported that the company plans to expand its
original content and develop thematic channels for children,
women and car lovers in the coming months.

REUTERS
Rtr 11:35 11-25-99