Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Victor Lazlo who wrote (85243)	11/25/1999 9:44:00 PM
From: Glenn D. Rudolph	Read Replies (1) \| Respond to of 164685

I did see in a bus rag where a few businesses (Lands End maybe?) now have people avail to chat with you in real time to help you shop their commerce sites. That could help a lot I would think, but very expensive too, and again, defeating some of the original promise of the web as a place to business at the ultimate in low overhead and expense. We had company at our Thanksgiving dinner and two people indicated they read that Land End is by far the best online shopping site. There were people on the internet for years but have yet to make a purchase via the net. Fulton.com also had customer service people for live typing chat and that was impressive. Again, it is expensive. Glenn

To: Victor Lazlo who wrote (85243)	11/25/1999 10:54:00 PM
From: Glenn D. Rudolph	Read Replies (3) \| Respond to of 164685

Victor, I shopped til I dropped today or clicked til I dropped. The point is the finest developed apparel site is Landsend by far. One can create a model by giving them color and dimension information and outfits are tried on via computer.The model will also turn in various directions with clicking requests. The model can even be rotated. In addition, there are customer service people there live with whom to talk. The content was sufficient to suggest outfits based on ones size and shape for example, recommendations on how some outfits could make one look thinner, shorter, taller, etc. I admit to being impressed there and the time taken to input the techology is amazing in my opinion. I believe Landsend understands retailing since that has always been their business and they know the problems one faces with apparel. They clearly have had experience with catalogue shopping except this is an online catalogue. Give it a try. Glenn Penneys, Macys, Sears, etc. none of them have a site with this type of "polish." In addition, the Amazon site is garbage in comparison. I believe Landsend will do well here except the product they are selling is apparel which is likely one of the most difficult to do online.