To: Keith Fauci who wrote (465 ) 12/1/1999 1:48:00 PM From: Luce Wildebeest Read Replies (1) | Respond to of 584
News... SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 1, 1999--BackWeb(R) Technologies (Nasdaq: BWEB), a leading provider of push for e-business solutions, today announced that British Telecommunications PLC (BT) will use BackWeb technology to proactively deliver critical information to departments across its organization. BT purchased a site license for BackWeb Foundation as part of the telecommunications giant's broad knowledge management initiative. BT will initially use BackWeb's push for e-business solutions to deliver personalised time-sensitive, business-critical information to employees throughout its organization. With BackWeb's attention management tools, BT will be able to ensure that its communiques are read and acted upon. The company plans to deploy BackWeb's Priority Internet communication platform to several departments, including its call centers, service desks and service centers. "With BackWeb's push for e-business solutions, BT is able to deliver vital information to the right people at the right time," said Jerry Thompson, general manager of BT's corporate Internet business. "BT now has the ability to further automate time-consuming processes and to create an efficient Internet communication infrastructure. This allows us to instantly reach employees at every level, and in any location." With BackWeb's patented Polite(TM) push technology, BT can deliver multimedia-rich digital packages of any size or format, including audio, video, graphics and html. BackWeb's Polite Agent(TM) avoids disrupting the customer by using only available bandwidth and politely delivering information and files without impacting network or system performance. Flash notifications can be set for minimum, medium or maximum priority, depending on the urgency of the message. 6 "British Telecommunications is known for implementing cutting-edge technology to remain at the forefront of global communications products and services," said Eli Barkat, CEO of BackWeb Technologies. "With BackWeb, BT continues to enhance its ability to quickly and effectively meet the information demands of its employees and customers."