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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: D.J.Smyth who wrote (148256)12/1/1999 6:17:00 PM
From: rudedog  Respond to of 176387
 
Darrel -
DELL's service does seem better than CPQ's consumer service - but DELL does not currently have much consumer product to service. I hope they are as good at talking to the lady who says her foot pedal (mouse) doesn't work or that her cup holder (CD ROM drive drawer) is broken, as a corporate guy who knows that typing "space" does not involve 5 letters.

But CPQ last month had 42% of the consumer business, so they must be doing something right. They also made pretty decent margins in 3Q in that business.