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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Gibbons Burke who wrote (4668)	12/3/1999 6:26:00 AM
From: HairBall	Read Replies (1) \| Respond to of 17977

Gibbons Burke: Well, I can never stay irritated at you for long, because of your candor. From a pure selfish standpoint I do not want to see you leave Quote.Com. I hope, after you leave the innovation continues. You certainly have produced a great product and value in QCharts. While it has had a few bugs along the way, I have never seen another company or development group so responsive, I doubt I ever will. Most of the problems have been with QFeed regarding its consistency and reliability. I can only assume innovations to resolve the QFeed problems are in the hands of a different group or if in the hands of the same group, the group has less control for whatever reasons. If you're going to try trading for a living be sure and use SI during the day, it is a great resource. Drop by the MDA thread. You can find the link in my profile. Regards, LG

To: Gibbons Burke who wrote (4668)	12/3/1999 8:51:00 AM
From: Tom Trader	Respond to of 17977

Hi Gibbons -- I intended posting to you yesterday afternoon regarding the action that you took regarding Hal but was indisposed and so was not able to do so. I see that the Hal situation has been satisfactorily resolved -- and I certainly appreciate your willingness to reverse your decision. As several others have pointed out, to have penalized Hal for a breach of the terms under the circumstances that it occurred would be the most pedantic application of the rule. Regarding QCharts and the service that I have obtained -- let me say that I am one of your very satisfied customers. The handful of occasions that I have sought support or assistance, I have received courteous and helpful responses. Several months ago, I e-mailed you about a problem that I was having logging on -- you responded promptly and someone took care of the problem within the hour. Do I experience frustrations with the feed, etc? Absolutely! But based on all of the research that I have done and the feed-back that I have seen about other quote vendors, I think that Qcharts is head and shoulders above most other vendors -- especially when one considers the price. I sometimes feel that some of the detractors of your service are wanting a cadillac for the cost of a chevy. I trade futures, stocks and options -- both day trading and position trading. The extent of day trading that I do is, at this time, limited -- but if I ever reached a point where I was going to day trade larger positions or more frequently, I would make the commitment to pay the additional cost involved in getting a feed that does not rely on the net. Anyway, I wish you well as you move on to other things and thank you for all your assistance.

To: Gibbons Burke who wrote (4668)	12/3/1999 9:28:00 AM
From: jw	Respond to of 17977

Gibbons, sorry to hear of your departure, you have been a good go-between. Wish you the BEST in your new Adventure. Regards, /jw

To: Gibbons Burke who wrote (4668)	12/3/1999 11:06:00 AM
From: Steve Fancy	Respond to of 17977

Gibbons, you will truly be missed. Doubt they could ever replace someone with your talents. Appreciate all you have done...you have single handedly spearheaded what appears to be a significant turning point in Quote.com support, not to mention your impact on Qcharts, a fantastic trading tool. regards and good luck. sf PS: I think you should start the Gibbons Burke traders thread...bet it would be hot.

To: Gibbons Burke who wrote (4668)	12/3/1999 8:40:00 PM
From: Nazbuster	Respond to of 17977

Gibbons, I just checked in and see you are leaving Quote.com. I've only been on the thread occasionally, but truly appreciate your professional and friendly style. I wish you the best.

To: Gibbons Burke who wrote (4668)	12/4/1999 3:28:00 PM
From: Dan Clark	Read Replies (2) \| Respond to of 17977

This is to say, "Goodbye Gibbons and MichaelP"... For those on this thread who haven't met Gibbons or Michael, or studied their posts here and on the OneList e-mail thread, let me spend a minute bringing you up to date. I started communicating with Gibbons and Michael about a year ago when I started using QCharts and QFeed. Gibbons is (until Monday) the major driving force behind QCharts. Michael was the key developer for QCharts until he left on November 30th. In the last year, they took QCharts from the "nice product" to a position where QCharts has challenged and soundly beaten such prominent names as eSignal and DTN. In that short period of time, they've created a powerful, elegant tool that has become THE benchmark for real-time data presentation. Easy to use, fast and smooth. Regarding Michael, I've never met him, but had many e-mail "conversations" over the past several months. Michael's drive was toward a simple, compact, elegant trading tool. Like Gibbons (see below), Michael didn't care where ideas came from as long as they were good ones. As a QCharts user and QFeed developer, I (like many users) made suggestions about improvements. In many cases, these improvements would appear in QCharts DAYS later! In several cases where a significant bug popped up, the fix was on the website THE SAME DAY! I've had e-mail responses from him at all hours of the day and night, weekdays and weekends. So Michael's exit is a great loss for Quote.com. But, the good news, he went over to work for the Advanced Get folks. So we'll see great improvements in their software. Regarding Gibbons, I had the good fortune to meet and have lunch with him at the Day Trading Expo in California this year. I also watched him discuss QCharts with several interested traders at the QCharts booth. (He looks like a college professor.) He is an amazing gentleman... Gibbons has an incredible depth of knowledge on equities and futures trading. In addition, he has an in-depth understanding of the technical issues that we face. What is interesting is that, in an industry filled with mendacity ("B...S...") and strong egos, Gibbons still kept his sense of humor, emotional balance and humility. Where most people dodge issues, hedge their answers or just plain prevaricate, Gibbons lays it on the line. His candor is amazing. If he is wrong, he admits it. If Quote.com is wrong, he admits it. Many people can be open and honest when there's not much at stake. But candor when the going gets tough requires courage. Gibbons is honest even when honesty could hurt him. That is true courage! Gibbons and Michael, I wish you the best of luck in the future.