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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?


To: Gibbons Burke who wrote (4728)12/5/1999 8:26:00 AM
From: Monty Lenard  Respond to of 17977
 
Hi Gibbons, since you seem to be up early I thought I might ask why I am unable to log on to QCharts this morning. Says "User Account not Found". I have checked MY ACCOUNT on the website and all seems to be in order except no charts YET for this month? CC numbers are good and I was able to log in yesterday.

Any ideas?

Thanks,
Monty



To: Gibbons Burke who wrote (4728)12/5/1999 11:00:00 AM
From: TheKelster  Respond to of 17977
 
Hi Gibbons, Welcome to the thread as a trader. Wishing you the best of luck, even better the best of connections <g>, in the next phase of your career.

I would like to optimize the cache settings, both for server load and computer load. I understand these setting determine how long a chart is kept in ram. While the chart is setting in ram how is the program handling new info during trading hours? Is it bringing in just the new data and letting the cpu add and refresh the chart? Does it bring in a whole new copy every so often? Does raising the numbers in the cache reduce the server load or have any effect on the accuracy or timeliness of the info displayed? I have 128MB ram, should I raise that to 256MB?

Up until the recent discussion I have just left them at default. What are the criteria for determining where best to set them?

My normal trading screen has a stacked L2, a daily, 60', 15', and 5' chart all of the same stock. I also have one small 10' chart of a second stock, a small portfolio (20 stocks, usually not visible), a T&S, and a quote box with about 10 indexes in it. Is that a heavy load? Should I have a less demanding setup during critical trading times?

Your time and efforts are most appreciated, Thanks. KK



To: Gibbons Burke who wrote (4728)12/5/1999 12:16:00 PM
From: jtsaratoga  Respond to of 17977
 
Gibbons,

I am sorry to see you leaving quote.com and wish you the best in your new venture.

I don't want to beat up the dead horse but while you are still at it, could you please let us know how do, or did, you measure the server load on average? How many subscribers are "assigned to", if they all log on", each server at a time on average? We all know things don't always go normal all the time and we had witnessed those situation since early November. There has to be reserved server capacity built into the infrastructure to handle abnormal situation. If so, what's the reserve capacity, percentage wise, now and planned?

I believe we subscribers can set our expectation accordingly if this information is available.

Thank you in advance,
JT